Quality and compliance expertise, without the overhead.
Palladium Quality Management is an independent consultancy helping manufacturers and product businesses achieve and maintain ISO certification, meet cosmetic regulatory obligations, and build quality systems that actually work on the shop floor. Senior-level expertise, on the days you need it.
No obligation. Replies within one working day.
Consultancy, assessment and audit services
From standing up a management system for first certification to keeping a mature one audit-ready, engagements are scoped to what your business needs, project-based or ongoing retainer.
ISO 9001:2026 Transition
The 2026 revision was published on 16 September 2026 and certified organisations are expected to have three years to move across. Gap assessment, a costed plan, and the evidence your certification body will ask for.
- Clause-by-clause gap assessment against the 2026 text
- Dated transition plan with owners and effort
- Document, management review and awareness updates
- Internal audit against the new requirements
ISO 9001 Consultancy & Retainers
Implementation, maintenance and continual improvement of quality management systems, from gap analysis through to certification and beyond.
- Gap analysis and implementation roadmaps
- Ongoing retainer support and management review
- Internal audit programmes and CAPA management
- Certification and surveillance audit preparation
ISO 42001 AI Management Systems
Consultancy and training on the new standard for artificial intelligence management systems, helping organisations govern AI use responsibly and demonstrably, ahead of customers asking for it.
- AIMS gap analysis and implementation
- AI governance, risk and impact assessment
- Staff training and awareness programmes
CPSR Part B Safety Assessments
Cosmetic Product Safety Report Part B assessments for brands placing cosmetic products on the UK and EU markets, grounded in hands-on cosmetics manufacturing experience.
- Part B safety assessment and sign-off
- Formulation and label compliance review
- Support for indie brands and contract manufacturers
Supplier & Internal Audits
Independent audits that give you a true picture, delivered by an IRCA-certified Lead Auditor with cross-sector manufacturing experience.
- Supplier audits and onboarding assessments
- Internal audits against ISO 9001, ISO 22716 and GMP
- Clear, prioritised findings and follow-up
ISO 14001 & ESOS Support
Environmental management system consultancy and support with Energy Savings Opportunity Scheme obligations.
- ISO 14001 implementation and maintenance
- ESOS compliance support
- Integration with existing management systems
GMP & ISO 22716 for Cosmetics
Good Manufacturing Practice consultancy for cosmetics and personal care, built on years leading quality in cosmetics, FMCG and biocides manufacturing.
- ISO 22716 gap analysis and implementation
- GMP training and documentation systems
- NCR, MRB and RMA governance
Quality Software Development
Bespoke tools for the jobs your quality system makes harder than they need to be, specified and built by someone who has run the QMS rather than a software house working from a brief.
- Supplier document and certificate tracking
- NC, CAPA, complaint and audit registers
- Management review and audit evidence packs
- Replacing the spreadsheets that grew around your eQMS
Recent and current work
Software built by someone who has done the job
Most quality managers run part of their system on spreadsheets and email. Not because the software was too expensive, but because it did not fit, so the workarounds grew around it.
I build the tool that fits. Small, focused web applications that do one job properly, specified by a quality professional and built to survive an audit:
- Supplier document and certificate tracking, with automated chasing
- NC, CAPA, complaint, audit and training registers that produce the report instead of the export
- Management review packs and audit evidence packs generated from your own records
- Anything currently held together by a spreadsheet and a reminder in someone's calendar
Built on Cloudflare with your data isolated to your account, hosted on your own domain, and scoped so you own what you pay for.
See one in the wild
- OnFile, supplier document chasing for SME manufacturers
- Certificates, insurance and REACH, RoHS and PFAS declarations chased automatically
- Uploaded documents read for expiry, scope and certification body
- A register that is audit-ready the day the auditor asks
Built to solve a job I was doing by hand. If it does what you need, use it. If you need something else, I will scope and build it.
Visit OnFile →Senior quality leadership, on demand
I'm Philip, and I've spent my career on the manufacturing side of quality, in cosmetics, FMCG, biocides and regulated manufacturing, including senior quality leadership roles in high-volume production environments. I've built systems, led teams through certification and surveillance audits, and been on the receiving end of audits as well as delivering them.
That's the difference Palladium brings: advice grounded in what actually works under production pressure, not just what the standard says. When we work together, you get me, not a junior sent in my place.
- IRCA-certified ISO 9001 Lead Auditor
- CPSR Part B cosmetic product safety assessor
- Expertise across ISO 9001, ISO 22716, ISO 13485, ISO 14001 and ISO 42001
- Deep experience in GMP, supplier and internal audits, CAPA, and NCR/MRB/RMA governance
Sectors served
- Cosmetics & personal care — manufacturers, contract fillers and indie brands
- FMCG & household products — high-volume regulated manufacturing
- Biocides — quality and compliance in regulated chemistry
- Engineering & general manufacturing — ISO management systems and audits
- Organisations adopting AI — ISO 42001 governance and training
How certification-ready are you?
Eight quick questions, answer honestly and get an instant read on where your quality system stands. Takes under a minute.
Do you have a documented quality policy and measurable quality objectives?
Are your key processes mapped and documented, and does the shop floor actually follow them?
Do you run internal audits to a planned schedule?
When something goes wrong, is there a corrective action process that finds root cause?
Do you evaluate and monitor your suppliers in a structured way?
Does leadership review quality performance at planned intervals?
Are training and competence records current for quality-critical roles?
Could you show an auditor objective evidence for all of the above tomorrow?
A straightforward way to engage
Scoping call
A free initial conversation to understand your business, your obligations and what you're trying to achieve.
Proposal
A clear written proposal with scope, deliverables and fixed day rates. No open-ended engagements, no surprises.
Delivery
On-site or remote delivery to an agreed plan, with documentation your team can actually use.
Ongoing support
Retainer options keep your system maintained, audited and certification-ready without a full-time hire.
Common questions
How much does ISO 9001 certification cost?
Two costs are involved: the certification body's fees (typically a few thousand pounds depending on company size) and the consultancy support to get you ready. Support is quoted at fixed day rates after a free scoping call, so you know the full cost before committing. Most SMEs need far fewer consultancy days than they expect.
Do you work with small businesses?
Yes. Much of the work is with SMEs and indie brands that need senior quality expertise but can't justify a full-time hire. Engagements are scoped to fit, from a single day to an ongoing retainer.
Can you support us through first ISO 9001 certification?
Yes. A typical engagement runs from gap analysis through system build, internal audit and management review to certification audit support, with your team involved throughout so the system is genuinely yours.
What is a CPSR Part B assessment and do I need one?
Every cosmetic product placed on the UK or EU market legally requires a Cosmetic Product Safety Report. Part B is the safety assessment and must be completed by a qualified assessor. If you make or sell cosmetics, you need one for every product.
What is ISO 42001?
ISO 42001 is the international standard for artificial intelligence management systems. It helps organisations that develop or use AI to govern it responsibly, manage risk, and demonstrate that governance to customers and regulators.
When does ISO 9001:2026 apply, and when do I have to transition by?
ISO 9001:2026 was published on 16 September 2026. Certified organisations are expected to have three years from publication to transition, so around September 2029, with the formal deadline confirmed by the IAF and accreditation bodies. Your certification body will want to see the transition covered at a surveillance or recertification audit well before then, so the practical deadline is earlier than the paper one.
What is actually changing in ISO 9001:2026?
Less than people fear. The process approach, PDCA and risk-based thinking all stay. Quality culture and ethical behaviour are woven into the leadership and awareness requirements, climate change sits inside context and planning, risk and opportunity are separated in clause 6.1, change management is tightened, and key terms from ISO 9000 are pulled into the standard itself. It is work, not a rebuild.
Do you build software as well as consult?
Yes. I build small, focused quality applications, specified and written by a quality professional rather than a software house working from a brief. OnFile, a supplier document chasing tool for SME manufacturers, is my own product and is live. Bespoke builds are scoped like any other engagement.
Where do you work?
Based in County Durham in the North East of England, with engagements delivered across the UK, Europe and the Middle East, on site or remote to suit the work.
Start with a conversation
Tell me about your business and what you need. Every enquiry gets a reply within one working day.
Book a scoping call
A free, no-obligation conversation about your situation and what good would look like.
Request a callRequest a proposal
Know what you need? Get a written proposal with fixed day rates and clear deliverables.
Request a proposalAsk a question
Not sure what you need yet? Ask anything, an honest answer costs nothing.
Email a questionOr email directly: [email protected] · Palladium Quality Management · Based in County Durham · UK, Europe & Middle East